PARTS COUNTER ASSOCIATE
Company: P4 Automotive
Location: Muncie
Posted on: October 2, 2024
Job Description:
Weekly Pay with Bonus Potential Are you looking for a career not
just a job? Do you like helping people?Are you looking for a
company where you can grow? If you said YES to any of these
questions, then this is the position for you. Stoops Buck GMC of
Muncie is looking for some outstanding talent to add to our parts
team We pride ourselves on growing our associates and promoting
from within. Stoops Buck GMC of Muncie offers:
- Weekly Salary
- Monthly Bonus Potential
- Medical, Dental, & Vision Insurance
- 401k
- Paid Time Off
- Employee Discounts on Vehicles & Services
- Advancement OpportunityOn the job training The Automobile Parts
Department Counter Person at Stoops serves as the primary point of
contact for customers and internal staff seeking automotive parts
and accessories. This role requires excellent customer service
skills, a strong knowledge of automotive parts, and the ability to
provide accurate and efficient assistance to fulfill parts
requests. Responsibilities:
- Customer Service:
- Greet customers in a friendly and professional manner,
providing exceptional customer service.
- Assist customers in identifying and sourcing the right parts
for their vehicles, considering make, model, and specific
requirements.
- Answer customer inquiries, provide product information, and
offer recommendations.
- Process customer orders, ensuring accuracy and efficiency.
- Parts Identification and Sourcing:
- Utilize parts catalogs, manuals, and computerized systems to
identify and locate required parts.
- Use effective research methods to find parts for older or rare
vehicle models.
- Collaborate with the parts department team and suppliers to
source parts that are not in stock.
- Provide accurate pricing and availability information to
customers.
- Order Processing and Documentation:
- Enter customer orders accurately into the computer system,
ensuring all necessary details are recorded.
- Coordinate with the parts department staff to fulfill orders
promptly.
- Prepare invoices and process payments, adhering to established
procedures.
- Maintain proper documentation and recordkeeping of parts
transactions.
- Technical Assistance and Support:
- Provide technical guidance and support to customers and staff,
answering questions and troubleshooting issues related to
parts.
- Collaborate with service advisors and technicians to ensure
accurate parts selection for repairs.
- Keep up to date with the latest automotive technologies and
advancements in parts to provide relevant information and
assistance.
- Inventory Management and Maintenance:
- Assist in maintaining accurate inventory records and stock
levels.
- Monitor inventory levels and communicate stock needs to the
parts department manager.
- Assist with receiving and inspecting incoming parts
shipments.
- Keep the parts counter and surrounding area clean, organized,
and presentable.Requirements:
- Previous experience in an automotive parts counter role or a
related position is preferred.
- Strong knowledge of automotive parts and accessories.
- Excellent customer service and communication skills.
- Detail-oriented with the ability to handle multiple tasks
efficiently.
- Proficient in using computer systems and parts lookup
tools.
- Strong problem-solving skills and the ability to provide
accurate parts information and recommendations.
- Ability to work in a fast-paced, customer-focused
environment.
- Familiarity with dealership management systems (DMS) is
advantageous.
PI0424cc68971f-37248-35660087
Keywords: P4 Automotive, Lafayette , PARTS COUNTER ASSOCIATE, Other , Muncie, Indiana
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